Job Purpose

The HR Officer will be responsible for managing the overall human resources function within Evaco Beach Club Ltd. This includes providing support in various human resources functions such as recruitment and selection process, onboarding, counselling and ensuring that discipline is maintained. The HR Officer must be knowledgeable of the current applicable legislations/labour laws, handle employee queries by displaying a fair, equitable and diplomatic approach and will play a key role in fostering a positive work environment that supports the organization’s goals for maintaining high standards of customer service.

Duties and Responsibilities

• Participate in the Recruitment & Selection Process (Job adverts, sourcing of candidates, screening, induction, and onboarding process).
• Ensure that good and fair industrial relations are maintained by working in close collaboration with the Group Head of HR, departmental Managers and Heads of Department.
• Perform administrative tasks relevant to the HR Department and ensure that all tasks are in accordance with the department’s processes and codes of good practices.
• Maintain all files under your care with the proper labels to ease traceability.
• Facilitate the HR functions by keeping track of employees related records.
• Assist in formulating methods to improve employment policies, processes, and practices.
• Assist with all internal and external HR related inquiries or requests and ensure that appropriate decisions are taken based on facts and records.
• Keep up to date with the latest HR trends and best practice.
• Be actively visible on all sites where the company is operating its services to be aware of employees’ involvement, monitoring and assist in matters of concern.
• Ensure that the company is compliant with existing employment laws and regulations.
• Create, maintain and provide dashboards with relevant HR related information.
• Prepare weekly HR reports with facts and figures to communicate information but display current and forecasted action plan.
• Handle disciplinary matters carefully and as per required policies and procedures in place.
• Assist the payroll section by providing all relevant information and records (e.g., attendance sheets verifications).
• Provide support to the Group Head of HR in other HR related matters.
• Provide reports as required, on all actions taken by you at all levels.

Expatriates Management

• Maintain all records pertaining to the expatriates and update the Group Head of HR and the Payroll Officer of any impacting changes.
• Oversee and manage all HR related issues pertaining to Expatriate employees under Work permits.
• Apply discipline as relevant to the detected issues.
• Ensure that new dormitories are properly identified and that the needful is done to obtain all relevant clearances from Sanitary Office, Fire Services and Lodging/Accommodation Permit Unit or any other statutory body.
• Ensure that the liaison with the Procurement Department has been done so that all items required for the dormitories are identified, are proper for the meant use, are purchased and delivered on time.
• Ensure that weekly visits are carried out at existing dormitories to make sure that the premises are kept clean and that any issue at all levels is taken up in time (Water, electricity, structure, sanitary, wastes, etc…). Liaise with the relevant service providers accordingly.
• Keep records of all visits for follow-up and recording purposes.
• Monitor and eventually organize all payments on time for utility bills and rental.

Requirements:

• Bachelor’s degree in human resources, Business Administration, or related field.
• Proven work experience as an HR Officer in the hospitality industry will be an advantage.
• In-depth knowledge of labour laws, Remuneration Orders and HR best practices.
• Strong leadership and communication skills.
• Demonstrated ability to build and maintain strong working relationships across all levels of an organization.
• Experience with HRIS systems and other HR-related tools.
• Exposure to expatriate operations including dormitories management and recruitment of expatriate.
• Knowledge of legal requirements and processes pertaining to work permit, lodging accommodation.
• Fluent in both English and French (written and oral).

You may be required to perform any other cognate duties incidental to your position. You will report to the Group Head of HR.